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Hospitality » Overview

Enjoy building relationships with others and being hospitable?

A tertiary qualification in Hospitality involves learning about the ‘front of house skills’ you need, to work in any hospitality outlet. This includes working in restaurants, hotels and cafes. Hospitality qualifications tend to be divided into food and beverage services, and hotel and reception services. However, some institutions offer qualifications that cover both of these areas. Depending on your course, you will learn a range of skills such as: how to correctly wait on customers, bartending skills, barista skills, food safety and hygiene, menu design, event planning, how to greet guests, how to make room bookings and customer service skills.

The Hospitality industry is fast paced and requires you to think on your feet with each new situation you are presented with. Studying therefore, is a vital part of preparing you to be able to cope with novel situations and customers. Many degrees require compulsory work experience in the industry, which allows you to apply the theory learnt in class, to real world experiences.

The service sector is ever on the rise, which means jobs are numerous for those wanting to work in it. Having a Hospitality degree under your belt, along with a good work ethic, means your career prospects are endless. 


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