Customer Service Team Member, Mainfreight Group
From Dock Boy to storeperson of the Year.
layne Howearth worked hard to climb the ranks of the Mainfreight group. As part of the customer service team, he plays a valuable role in helping Mainfreight to organise the transportation of goods around the world.
What sparked your interest in a role at Mainfreight?
To be honest I had no clue what I was going to do out of school and I needed a job. luckily my Mum’s partner, the Operations Manager at Owens Transport (Owens is part of the Mainfreight group), needed a new storeperson at his branch. I had also been told good things about the Mainfreight group.
What was your first day like?
I felt a bit lost but it was fine because everyone is quite friendly. All you need to do is ask for help and it’ll be given.
Describe your journey – what roles do you have
What sort of things have made you stick with Mainfreight to make your career?
In 2014, with Owens as my first full-time job, I won storeperson of the Year. I got $500 for winning this, and recognition from the whole team, so I was pretty stoked. Having storeperson of the Year under my belt helped me get to a customer service position, which is a position I had been fighting for, for a long time.
What are your career goals?
At the moment I am unsure about my career goals as I’m only 20 years old and need a little more time to devise my aspirations for the future. luckily, Mainfreight offer heaps of roles within the group so there will always be something different to consider doing.
What would be your advice be to others wanting to work at Mainfreight?