Strategic Account Manager
Study Related Questions
What did you study?
I studied at Otago University, and I studied a BCom majoring in Marketing.
Why did you choose this course?
I have always had an interest in business, though numbers and maths was never a strong point of mine. Marketing seemed, at the beginning, a business option with more of a creative outlet.
What did you enjoy about your course?
I thoroughly enjoyed the assignments given to us. Marketing allows some more creative licence and some freedom in how you approach your course work.
What helped you to successfully complete your course?
Working with friends and having a good relationship with my tutors. It is important to understand and appreciate that there are resources at your disposal at University, though you have to be proactive and engage with them. They are not provided to you like they are at high school.
What advice do you have for future students?
Don’t worry about knowing what you want to do and if you decide to take something up and then find it isn’t for you, have no shame in changing course. I have done one year of a BA, 3 years of a Law degree and I have a BCom. At the end of the day, you have to enjoy what you do, have no shame in finding out what that is.
Occupation Related Questions
Describe your job
I am a Strategic Account Manager at Fuji Xerox. I manage the North Shore, West Auckland and Central Auckland in our Education team.
What do you do on an average day?
Most days consist of visiting customers and calling prospective customers. There are over 200 schools in my area, so I am constantly talking and meeting with our existing customer base and searching for new business opportunities.
What is the most exciting aspect about your job?
Signing a deal. The feeling you get when you sign a new deal is an adrenaline rush! There is an awesome satisfaction you get in knowing that a solution you have crafted and then presented to a customer, was bought into and is trusted by someone else. All you have to do now is deliver it!
What opportunities does your job offer?
There are some fantastic opportunities available to me. I work in the best team in the country and there is a real sense of unity. I am only 23 years old, so the skills I am learning as a salesman and as a businessman are invaluable, and the fact I get to work alongside some of the most successful guys in our industry is motivating. The support given is fantastic and so long as you are working hard and putting in the effort, people are always willing to help.
What skills, training, education or past experiences helped you secure your job?
I have previously worked in retail whilst I was at high school, and a Marketing degree has definitely helped. The majority of my job is building relationships and talking to people. I really enjoy getting out and meeting new people and finding common ground. I think having a good work ethic as well has helped. Sales is a very up and down job and there are days when you are on cloud nine after a win, but days where nothing seems to go your way. Being able to push through the hard days is key to being successful.
Where do you see yourself heading in the future within this industry?
I am not 100% sure of this question. I currently work for the market leader in our industry as an account manager in the strategic team. I would like to move into a management role later down the track and take on some more responsibility. Though, for now, I will just chip away and hone my skills as a salesman.
What advice do you have for anyone wanting to work in the Office Product sector/industry?
My only advice would be, don’t expect things to happen. Don’t expect to be the CEO after your first week. Working and building a reputation for yourself and understanding how business works is a long process. After University, a lot of my friends and I went off and got jobs at big corporate businesses with the expectation that because we were graduates, with a bit of smarts and a naïve confidence, we deserved something. It was the biggest misconception and I know we have all been brought down to earth a bit. Don’t try and be the loudest, coolest person to gain respect from colleagues or management. Just be nice, be humble, learn and put the hours in.