Strategic Account Manager
Study Related Questions
What did you study?
I majored in Marketing, Accounting and Commercial Law at Victoria University.
Why did you choose this course?
I chose these courses because they interested me and suited my academic strengths. At School I studied business papers under the tutelage of some great teachers and was interested to advance my understanding of these key areas of business. Accounting was never my favourite paper, rather it was something that I felt I needed to understand the basic mechanics of in order to understand business.
What did you enjoy about your course?
I enjoyed the fact that the course I selected was not one dimensional. Across Marketing, Accounting and Commercial Law we were always encouraged to look at things from different perspectives so as to gain an understanding of the consumer’s point of view as well as the organisations. These courses also encouraged me to think independently and challenge traditional ways of thinking.
What helped you to successfully complete your course?
By furthering my education at University I became more disciplined in my learning. Over my time at University I advanced my numeracy and literacy skills and came to understand numerous new concepts, but (in my view) more importantly I discovered how I learn best. By understanding the best ways for me to learn and achieve I know what I require of myself to get a job done. This includes exploiting my strengths and spending more time working on my weaknesses to ensure I achieve my goals.
What advice do you have for future students?
I think it is important to study something that you are interested in or passionate about. In order to have the necessary drive to put in the long hours of study and achieve you need to be interested in what you are working towards. I also think you should aim to achieve the highest results you can. A number of people go into tertiary education with the mentality that C’s get degrees. It is important to remember that for majority of students a degree is a means to and end (your end being a job). The job market is incredibly competitive and your grades can reflect your attitude to study and work, so make sure you work hard and give yourself an edge when it comes to applying for a job.
Occupation Related Questions
Describe your job.
I work as a Strategic Account Manager for Fuji Xerox. In this role I work with education institutes across Wellington.
What do you do on an average day?
My job requires me to ensure all existing customers are being looked after in a professional manner that reflects the character of Fuji Xerox as an organisation. An average day for me consists of meeting with clients to review the performance of Fuji Xerox solutions and service. I also spend a lot of time communicating developing new opportunities to add value with existing and competitive customers. This requires me to communicate across an number of medians with customers and staff at Fuji Xerox. As a result of this communication I need develop and present proposals and ensure all solutions installed are fully supported.
What is the most exciting aspect about your job?
Fuji Xerox is big on social corporate responsibility. As a result the company has developed a culture “Strong, Kind and Interesting”. This includes supporting community groups, especially local schools. As the daily point of contact for our Wellington education partners I often get the opportunity to help organise sponsorship for facilities, events and individuals in Wellington schools. This sponsorship really makes a difference to those involved and it is a great pleasure to involved.
What opportunities does your job offer?
Within Fuji Xerox there are a number of career paths available for me. Within the sale team there are constant opportunities to develop my skills and further my career within the Wellington team and beyond.
What skills, training, education or past experiences helped you secure your job?
I became linked to Fuji Xerox through the Sir Peter Blake Trust. The Trust has been sponsored by Fuji Xerox for a number of years. In 2010 (while at University) I applied for and was successful in becoming the Sir Peter Blake Trust Antarctic Youth Ambassador. After returning from three months on the ice working with the Antarctic Heritage Trust I made a number of presentations in the community about my experiences and got involved in some of the Sir Peter Blake Trusts other initiatives. Through this experience I was introduced to the management of Fuji Xerox and offered a job within the organisation.
Where do you see yourself heading in the future within this industry?
The industry is undergoing change with the progression of technology. As organisations requirements change there are more and more opportunities for Fuji Xerox to meet these new requirements with solutions and services that are now part of our core business. I can see myself advancing within the Fuji Xerox sales team to work with customers across a variety of sectors to add value beyond the traditional photocopier.
What advice do you have for anyone wanting to work in the Office Product sector/industry?
There are plenty of opportunities to advance personal knowledge and skills. Across the board commercial and government organisations are beginning to embrace youth and develop programmes to assist young people to seek employment. By looking at those that I work with I believe the endearing qualities of my colleagues are integrity, persistence and reliability. If you can demonstrate these personality traits and build a reputation as a trustworthy individual you will succeed in this sector.