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Home aides are very good at working with people, particularly those who need extra assistance to conduct their day-to-day lives.  They enjoy helping people and have the patience to deal with a variety of challenging situations.


Home Aides may do some or all of these things:

  • Visit clients in their homes
  • Follow instructions from clients and home support supervisors about the help needed
  • Housework such as cleaning, washing and ironing
  • Give personal care to clients such as helping them to shower and dress
  • Buy food and other goods
  • Look after children or pets
  • Assist nurses or other support people
  • Be on call to offer support to their clients
  • Stay overnight at their client’s premises
  • Give friendly support to clients
  • Observe and report any household problems
  • Prepare or warm meals.


Home Aides need to have:

  • Good listening, communication and people skills
  • Practical skills
  • First aid skills
  • Skills in practical housekeeping, budgeting and self-care

Personal Attributes

Home Aides need to be:

  • Mature, responsible and honest
  • Positive, caring and compassionate
  • Non-judgemental
  • Discrete and reliable
  • Able to use initiative and think quickly in emergencies
  • Organised
  • Able to follow instructions
  • Fit and healthy with strong backs, as some heavy lifting may be required, such as lifting clients in or out of wheelchairs


Home Aides need sound knowledge of these subjects:

  • Health and safety issues, such as the storage of dangerous goods
  • The needs of the elderly, families, children and people with disabilities, as some clients may have complex care needs
  • English and some basic maths.