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Domestic Appliance Serviceperson » Learn More

Domestic appliance servicepeople may do some or all of the following:
 

  • talk to clients about problems and faults with their appliances
  • carry out tests to check for faults in appliances
  • repair or replace any failed parts
  • clean appliances
  • keep a record of appliance problems, repairs and maintenance work
  • install and maintain new appliances
  • run their own businesses.

 

What people in this job do

Domestic appliance servicepeople need to have:

  • knowledge of appliances and how they work
  • knowledge of electrical circuits and the ability to read circuit diagrams
  • knowledge of electrical theory
  • skill in diagnosing problems and repairing equipment that has failed
  • technical and practical skills to install, test and repair appliances
  • knowledge of safe working practices
  • problem-solving skills
  • communication and listening skills
  • good record-keeping skills.

 

 

Domestic appliance servicepeople need to be:

  • patient, persistent and observant to find faults in appliances 
  • honest and trustworthy
  • accurate and methodical 
  • friendly and polite when dealing with their customers.